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- # Requirements:
- **User Management and Site Security**
- - User Registration: Username, Password, Email Address, User Type
- - Login, Logout, Modify
- - Site Security (authController.js): requireSignin, requireAdmin
- **Dashboard**
- - Logged In: Clickable List Format
- - Create a new ticket
- - View Options: All, open, closed
- **Create a Ticket Record**
- - Ticket: Description, Priority, Customer Info
- - Record Number
- - Iteration: User, Timestamp, Comment
- - Initially NEW
- **Ticket Management**
- - ADMIN work on tickets
- - ADMIN change Status, must enter comment
- - CLOSED tickets does not accept modifications
- - Edit and Cancel are grayed out
- - Ticket Resolution must be filled to close
- - Ticket cannot be deleted, only cancelled
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