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Cnvmendoza

COMP 229 Requirements

Dec 9th, 2024
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  1. # Requirements:
  2. **User Management and Site Security**
  3. - User Registration: Username, Password, Email Address, User Type
  4. - Login, Logout, Modify
  5. - Site Security (authController.js): requireSignin, requireAdmin
  6. **Dashboard**
  7. - Logged In: Clickable List Format
  8. - Create a new ticket
  9. - View Options: All, open, closed
  10. **Create a Ticket Record**
  11. - Ticket: Description, Priority, Customer Info
  12. - Record Number
  13. - Iteration: User, Timestamp, Comment
  14. - Initially NEW
  15. **Ticket Management**
  16. - ADMIN work on tickets
  17. - ADMIN change Status, must enter comment
  18. - CLOSED tickets does not accept modifications
  19. - Edit and Cancel are grayed out
  20. - Ticket Resolution must be filled to close
  21. - Ticket cannot be deleted, only cancelled
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