Send Ticket

public function sendticket_post()
    {
        $username     = trim($this->post('username'));
        $nama         = trim($this->post('nama'));
        $level        = trim($this->post('level'));
        $user_member  = trim($this->post('user_member'));
        $nama_pemohon = trim($this->post('nama_pemohon'));
        $subyek       = trim($this->post('subyek'));
        $no_register  = trim($this->post('no_register'));
        $email        = trim($this->post('user_email'));
        $desc_pesan   = trim($this->post('pesan'));

        if ($username == '') {
            $response = [
                'resp_error' => true,
                'resp_msg'   => 'Username Kosong.',
            ];
        } elseif ($level == '') {
            $response = [
                'resp_error' => true,
                'resp_msg'   => 'Level ID Kosong.',
            ];
        } elseif ($user_member == '') {
            $response = [
                'resp_error' => true,
                'resp_msg'   => 'Username Member Kosong.',
            ];
        } elseif ($subyek == '') {
            $response = [
                'resp_error' => true,
                'resp_msg'   => 'Subyek Masih Kosong.',
            ];
        } else {
            $data = array(
                'ticket_level'     => $level,
                'user_username'    => $username,
                'user_member'      => $user_member,
                'ticket_subject'   => $subyek,
                'ticket_seo'       => seo_title($subyek),
                'ticket_date_post' => date('Y-m-d'),
                'ticket_time_post' => date('Y-m-d H:i:s'),
                'ticket_update'    => date('Y-m-d H:i:s'),
            );

            $this->db->insert('bpmppt_ticket', $data);
            $id = $this->db->insert_id();

            // Header Email Ticket
            $header     = $this->ticket_model->select_header()->row();
            $dataHeader = $header->content_desc;
            $footer     = $this->ticket_model->select_footer()->row();
            $dataFooter = $footer->content_desc;

            $sender_email = 'sipto.bpmppt@gmail.com';
            $sender_name  = 'DPM PTSP Kudus';
            $subject      = '[Ticket ID : #' . $id . ' ] ' . $subyek;
            $pesan        = $desc_pesan;
            $message      = "Kepada Yth. " . $nama_pemohon . "<br>
                           No. Register : " . $no_register . "<br><br>
                           " . $pesan . "
                           Terima Kasih<br><br>
                           Hormat Kami,<br>" . $nama . "<br>" . $level . "<br><br>" . $dataFooter;

            $dataDetail = array(
                'ticket_id'        => $id,
                'detail_level'     => 'Petugas',
                'user_username'    => $username,
                'detail_message'   => $message,
                'detail_date_post' => date('Y-m-d'),
                'detail_time_post' => date('Y-m-d H:i:s'),
            );

            $this->db->insert('bpmppt_ticket_detail', $dataDetail);

            $this->load->library('email');
            $this->email->set_mailtype("html");
            $this->email->from($sender_email, $sender_name);
            $this->email->to($email);
            $this->email->subject($subject);
            $this->email->message($message);

            if ($this->email->send()) {
                $response = [
                    'resp_error' => false,
                    'resp_msg'   => 'Email Ticket Berhasil Terkirim',
                ];
            } else {
                $response = [
                    'resp_error' => true,
                    'resp_msg'   => 'Email Ticket Gagal Terkirim',
                ];
            }
        }

        $this->response($response, 200);
    }