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- {
- "_id" : ObjectId("611e4539ad78f60007b36b5d"),
- "phone" : "9174998717",
- "campaign" : "5f98062678cf77dfedfa714e",
- "state" : "PERFORMED",
- "lastCallRequestTimestamp" : NumberLong(1629373753119),
- "callAnsweredTimestamp" : NumberLong(0),
- "calls" : [],
- "outgoingCalls" : [],
- "incomingCall" : {
- "phone" : "9174998717",
- "callUuid" : "e9760aff-2260-4d13-92ff-09d64fdb7d37",
- "channelData" : {}
- },
- "parameters" : {},
- "nextAttemptTimestamp" : NumberLong(0),
- "results" : {},
- "ringingMillis" : NumberLong(0),
- "talkMillis" : NumberLong(134638),
- "reportParameters" : {},
- "created" : NumberLong(0),
- "reported" : false,
- "testing" : false,
- "performedTimestamp" : NumberLong(1629373887),
- "sumConsume" : 0.0,
- "processingEvents" : [
- {
- "timestampSecUtc" : NumberLong(1629373887),
- "dateTimeFormatted" : "19.08.21 11:51",
- "author" : "SCENARIO_RESULT",
- "event" : "got scenario result"
- }
- ],
- "fullCost" : NumberLong(0),
- "ivoiceCost" : NumberLong(0),
- "vendorsCost" : NumberLong(0),
- "fullBilling" : false,
- "aggregated" : false,
- "_class" : "tech.ivoice.common.model.calls.CallTask",
- "scenarioResult" : {
- "time" : ISODate("2021-08-19T11:51:27.824Z"),
- "items" : [
- {
- "time" : ISODate("2021-08-19T11:49:13.186Z"),
- "name" : "params",
- "value" : "umatovo_menu",
- "details" : {
- "campaignState" : "READY",
- "phone" : "9174998717",
- "campaignId" : "5f98062678cf77dfedfa714e",
- "callTaskId" : "611e4539ad78f60007b36b5d",
- "solutionName" : "umatovo_menu",
- "scenarioResultTopic" : "scenario_result_sdk_v2_app-vis",
- "callTaskServicePort" : "8106",
- "scenarioId" : "5f9805e078cf77dfedf854b7",
- "callUuid" : "e9760aff-2260-4d13-92ff-09d64fdb7d37",
- "callTaskServiceHost" : "small-apps12-back"
- }
- },
- {
- "time" : ISODate("2021-08-19T11:49:25.026Z"),
- "name" : "меню",
- "value" : "молчание",
- "details" : {}
- },
- {
- "time" : ISODate("2021-08-19T11:49:33.207Z"),
- "name" : "меню",
- "value" : "стоимость",
- "details" : {}
- },
- {
- "time" : ISODate("2021-08-19T11:49:44.481Z"),
- "name" : "хотите забронировать",
- "value" : "молчание",
- "details" : {}
- },
- {
- "time" : ISODate("2021-08-19T11:49:53.306Z"),
- "name" : "меню",
- "value" : "стоимость",
- "details" : {}
- },
- {
- "time" : ISODate("2021-08-19T11:50:04.583Z"),
- "name" : "хотите забронировать",
- "value" : "молчание",
- "details" : {}
- },
- {
- "time" : ISODate("2021-08-19T11:50:13.006Z"),
- "name" : "меню",
- "value" : "стоимость",
- "details" : {}
- },
- {
- "time" : ISODate("2021-08-19T11:50:24.279Z"),
- "name" : "хотите забронировать",
- "value" : "молчание",
- "details" : {}
- },
- {
- "time" : ISODate("2021-08-19T11:50:36.244Z"),
- "name" : "меню",
- "value" : "адрес",
- "details" : {}
- },
- {
- "time" : ISODate("2021-08-19T11:51:24.204Z"),
- "name" : "остались вопросы",
- "value" : "администратор",
- "details" : {}
- },
- {
- "time" : ISODate("2021-08-19T11:51:27.824Z"),
- "name" : "hangup",
- "value" : "bridge",
- "details" : {
- "destination" : "sofia/gateway/yumatovo-01/301"
- }
- }
- ],
- "log" : [
- {
- "time" : ISODate("2021-08-19T11:49:13.187Z"),
- "text" : "start requesting option (администратор, услуги, адрес, сотрудничество, стоимость, повтор, багаж)",
- "context" : {
- "sid" : "afb9199e-628f-4084-a4c4-6b6fca5a10a0",
- "question" : "меню"
- }
- },
- {
- "time" : ISODate("2021-08-19T11:49:25.024Z"),
- "text" : "recognise on asr failed",
- "context" : {
- "sid" : "afb9199e-628f-4084-a4c4-6b6fca5a10a0",
- "question" : "меню",
- "cause" : "silence"
- }
- },
- {
- "time" : ISODate("2021-08-19T11:49:25.026Z"),
- "text" : "start requesting option (администратор, услуги, адрес, сотрудничество, стоимость, повтор, багаж)",
- "context" : {
- "sid" : "e94606fb-668c-44ce-9345-aea5c10af89c",
- "question" : "меню"
- }
- },
- {
- "time" : ISODate("2021-08-19T11:49:33.186Z"),
- "text" : "recognise option(стоимость) on asr",
- "context" : {
- "sid" : "e94606fb-668c-44ce-9345-aea5c10af89c",
- "question" : "меню",
- "recognition" : [
- {
- "text" : "бронь",
- "confidence" : 0.409999996423721
- }
- ]
- }
- },
- {
- "time" : ISODate("2021-08-19T11:49:44.446Z"),
- "text" : "start requesting option (да)",
- "context" : {
- "sid" : "cde22d6b-63b5-4e5e-b601-df3c4c1c6eac",
- "question" : "хотите забронировать"
- }
- },
- {
- "time" : ISODate("2021-08-19T11:49:44.479Z"),
- "text" : "recognise on asr failed",
- "context" : {
- "sid" : "cde22d6b-63b5-4e5e-b601-df3c4c1c6eac",
- "question" : "хотите забронировать",
- "cause" : "fail on code 301"
- }
- },
- {
- "time" : ISODate("2021-08-19T11:49:44.481Z"),
- "text" : "start requesting option (администратор, услуги, адрес, сотрудничество, стоимость, повтор, багаж)",
- "context" : {
- "sid" : "6010e571-7c15-4ef4-a053-067ca592d1e0",
- "question" : "меню"
- }
- },
- {
- "time" : ISODate("2021-08-19T11:49:53.285Z"),
- "text" : "recognise option(стоимость) on asr",
- "context" : {
- "sid" : "6010e571-7c15-4ef4-a053-067ca592d1e0",
- "question" : "меню",
- "recognition" : [
- {
- "text" : "бронь",
- "confidence" : 0.439999997615814
- }
- ]
- }
- },
- {
- "time" : ISODate("2021-08-19T11:50:04.545Z"),
- "text" : "start requesting option (да)",
- "context" : {
- "sid" : "69565d37-680a-45dc-bf7c-2cec2c7fdec3",
- "question" : "хотите забронировать"
- }
- },
- {
- "time" : ISODate("2021-08-19T11:50:04.583Z"),
- "text" : "recognise on asr failed",
- "context" : {
- "sid" : "69565d37-680a-45dc-bf7c-2cec2c7fdec3",
- "question" : "хотите забронировать",
- "cause" : "fail on code 301"
- }
- },
- {
- "time" : ISODate("2021-08-19T11:50:04.583Z"),
- "text" : "start requesting option (администратор, услуги, адрес, сотрудничество, стоимость, повтор, багаж)",
- "context" : {
- "sid" : "b1324f06-2f4f-4747-a16e-309a36eefe3a",
- "question" : "меню"
- }
- },
- {
- "time" : ISODate("2021-08-19T11:50:12.986Z"),
- "text" : "recognise option(стоимость) on asr",
- "context" : {
- "sid" : "b1324f06-2f4f-4747-a16e-309a36eefe3a",
- "question" : "меню",
- "recognition" : [
- {
- "text" : "бронь",
- "confidence" : 0.419999986886978
- }
- ]
- }
- },
- {
- "time" : ISODate("2021-08-19T11:50:24.245Z"),
- "text" : "start requesting option (да)",
- "context" : {
- "sid" : "5a7c8438-d76c-4265-a3f6-fb2901974f4a",
- "question" : "хотите забронировать"
- }
- },
- {
- "time" : ISODate("2021-08-19T11:50:24.279Z"),
- "text" : "recognise on asr failed",
- "context" : {
- "sid" : "5a7c8438-d76c-4265-a3f6-fb2901974f4a",
- "question" : "хотите забронировать",
- "cause" : "fail on code 301"
- }
- },
- {
- "time" : ISODate("2021-08-19T11:50:24.279Z"),
- "text" : "start requesting option (администратор, услуги, адрес, сотрудничество, стоимость, повтор, багаж)",
- "context" : {
- "sid" : "7172d18f-03aa-4a24-b70c-fa4eab2f6256",
- "question" : "меню"
- }
- },
- {
- "time" : ISODate("2021-08-19T11:50:36.224Z"),
- "text" : "recognise option(адрес) on asr",
- "context" : {
- "sid" : "7172d18f-03aa-4a24-b70c-fa4eab2f6256",
- "question" : "меню",
- "recognition" : [
- {
- "text" : "адрес",
- "confidence" : 0.5
- }
- ]
- }
- },
- {
- "time" : ISODate("2021-08-19T11:51:14.446Z"),
- "text" : "start requesting option (администратор, услуги, адрес, сотрудничество, стоимость, повтор, багаж)",
- "context" : {
- "sid" : "56213407-eea0-43f4-bd26-bc1f81eff88f",
- "question" : "остались вопросы"
- }
- },
- {
- "time" : ISODate("2021-08-19T11:51:24.184Z"),
- "text" : "recognise option(администратор) on asr",
- "context" : {
- "sid" : "56213407-eea0-43f4-bd26-bc1f81eff88f",
- "question" : "остались вопросы",
- "recognition" : [
- {
- "text" : "администратор",
- "confidence" : 0.660000026226044
- }
- ]
- }
- }
- ],
- "callId" : "e9760aff-2260-4d13-92ff-09d64fdb7d37",
- "taskId" : "611e4539ad78f60007b36b5d",
- "fatalError" : "asr vendor nlab failed on code 301",
- "resourceSpentEvents" : [
- {
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- },
- "properties" : {
- "TTS_SERVICE_KEY" : []
- }
- },
- {
- "vendor" : "NLAB_ASR",
- "amount" : {
- "SPEECH_TIME" : NumberLong(9828),
- "SPEECH_CHAR_COUNT" : NumberLong(0),
- "SPEECH_DTMF_DIGIT_COUNT" : NumberLong(0),
- "SPEECH_DTMF_DIGIT_TIME" : NumberLong(9828)
- },
- "properties" : {
- "ASR_SERVICE_KEY" : [
- {
- "vendor" : "NLAB_ASR",
- "vendorType" : "ASR",
- "service" : "MS9",
- "serviceKeyName" : "NLAB_TOKEN",
- "serviceKeyValue" : "************44208fc811ac6097fc18",
- "properties" : null
- }
- ]
- }
- },
- {
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- },
- "properties" : {
- "TTS_SERVICE_KEY" : []
- }
- },
- {
- "vendor" : "NLAB_ASR",
- "amount" : {
- "SPEECH_TIME" : NumberLong(6180),
- "SPEECH_CHAR_COUNT" : NumberLong(5),
- "SPEECH_DTMF_DIGIT_COUNT" : NumberLong(0),
- "SPEECH_DTMF_DIGIT_TIME" : NumberLong(6180)
- },
- "properties" : {
- "ASR_SERVICE_KEY" : [
- {
- "vendor" : "NLAB_ASR",
- "vendorType" : "ASR",
- "service" : "MS9",
- "serviceKeyName" : "NLAB_TOKEN",
- "serviceKeyValue" : "************44208fc811ac6097fc18",
- "properties" : null
- }
- ]
- }
- },
- {
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- },
- "properties" : {
- "TTS_SERVICE_KEY" : []
- }
- },
- {
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- },
- "properties" : {
- "TTS_SERVICE_KEY" : []
- }
- },
- {
- "vendor" : "NLAB_ASR",
- "amount" : {
- "SPEECH_TIME" : NumberLong(28),
- "SPEECH_CHAR_COUNT" : NumberLong(0),
- "SPEECH_DTMF_DIGIT_COUNT" : NumberLong(0),
- "SPEECH_DTMF_DIGIT_TIME" : NumberLong(28)
- },
- "properties" : {
- "ASR_SERVICE_KEY" : [
- {
- "vendor" : "NLAB_ASR",
- "vendorType" : "ASR",
- "service" : "MS9",
- "serviceKeyName" : "NLAB_TOKEN",
- "serviceKeyValue" : "************44208fc811ac6097fc18",
- "properties" : null
- }
- ]
- }
- },
- {
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- },
- "properties" : {
- "TTS_SERVICE_KEY" : []
- }
- },
- {
- "vendor" : "NLAB_ASR",
- "amount" : {
- "SPEECH_TIME" : NumberLong(6822),
- "SPEECH_CHAR_COUNT" : NumberLong(5),
- "SPEECH_DTMF_DIGIT_COUNT" : NumberLong(0),
- "SPEECH_DTMF_DIGIT_TIME" : NumberLong(6822)
- },
- "properties" : {
- "ASR_SERVICE_KEY" : [
- {
- "vendor" : "NLAB_ASR",
- "vendorType" : "ASR",
- "service" : "MS9",
- "serviceKeyName" : "NLAB_TOKEN",
- "serviceKeyValue" : "************44208fc811ac6097fc18",
- "properties" : null
- }
- ]
- }
- },
- {
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- },
- "properties" : {
- "TTS_SERVICE_KEY" : []
- }
- },
- {
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- },
- "properties" : {
- "TTS_SERVICE_KEY" : []
- }
- },
- {
- "vendor" : "NLAB_ASR",
- "amount" : {
- "SPEECH_TIME" : NumberLong(31),
- "SPEECH_CHAR_COUNT" : NumberLong(0),
- "SPEECH_DTMF_DIGIT_COUNT" : NumberLong(0),
- "SPEECH_DTMF_DIGIT_TIME" : NumberLong(31)
- },
- "properties" : {
- "ASR_SERVICE_KEY" : [
- {
- "vendor" : "NLAB_ASR",
- "vendorType" : "ASR",
- "service" : "MS9",
- "serviceKeyName" : "NLAB_TOKEN",
- "serviceKeyValue" : "************44208fc811ac6097fc18",
- "properties" : null
- }
- ]
- }
- },
- {
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- },
- "properties" : {
- "TTS_SERVICE_KEY" : []
- }
- },
- {
- "vendor" : "NLAB_ASR",
- "amount" : {
- "SPEECH_TIME" : NumberLong(6422),
- "SPEECH_CHAR_COUNT" : NumberLong(5),
- "SPEECH_DTMF_DIGIT_COUNT" : NumberLong(0),
- "SPEECH_DTMF_DIGIT_TIME" : NumberLong(6422)
- },
- "properties" : {
- "ASR_SERVICE_KEY" : [
- {
- "vendor" : "NLAB_ASR",
- "vendorType" : "ASR",
- "service" : "MS9",
- "serviceKeyName" : "NLAB_TOKEN",
- "serviceKeyValue" : "************44208fc811ac6097fc18",
- "properties" : null
- }
- ]
- }
- },
- {
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- },
- "properties" : {
- "TTS_SERVICE_KEY" : []
- }
- },
- {
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- },
- "properties" : {
- "TTS_SERVICE_KEY" : []
- }
- },
- {
- "vendor" : "NLAB_ASR",
- "amount" : {
- "SPEECH_TIME" : NumberLong(28),
- "SPEECH_CHAR_COUNT" : NumberLong(0),
- "SPEECH_DTMF_DIGIT_COUNT" : NumberLong(0),
- "SPEECH_DTMF_DIGIT_TIME" : NumberLong(28)
- },
- "properties" : {
- "ASR_SERVICE_KEY" : [
- {
- "vendor" : "NLAB_ASR",
- "vendorType" : "ASR",
- "service" : "MS9",
- "serviceKeyName" : "NLAB_TOKEN",
- "serviceKeyValue" : "************44208fc811ac6097fc18",
- "properties" : null
- }
- ]
- }
- },
- {
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- },
- "properties" : {
- "TTS_SERVICE_KEY" : []
- }
- },
- {
- "vendor" : "NLAB_ASR",
- "amount" : {
- "SPEECH_TIME" : NumberLong(9965),
- "SPEECH_CHAR_COUNT" : NumberLong(5),
- "SPEECH_DTMF_DIGIT_COUNT" : NumberLong(0),
- "SPEECH_DTMF_DIGIT_TIME" : NumberLong(9965)
- },
- "properties" : {
- "ASR_SERVICE_KEY" : [
- {
- "vendor" : "NLAB_ASR",
- "vendorType" : "ASR",
- "service" : "MS9",
- "serviceKeyName" : "NLAB_TOKEN",
- "serviceKeyValue" : "************44208fc811ac6097fc18",
- "properties" : null
- }
- ]
- }
- },
- {
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- },
- "properties" : {
- "TTS_SERVICE_KEY" : []
- }
- },
- {
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- },
- "properties" : {
- "TTS_SERVICE_KEY" : []
- }
- },
- {
- "vendor" : "NLAB_ASR",
- "amount" : {
- "SPEECH_TIME" : NumberLong(7757),
- "SPEECH_CHAR_COUNT" : NumberLong(13),
- "SPEECH_DTMF_DIGIT_COUNT" : NumberLong(0),
- "SPEECH_DTMF_DIGIT_TIME" : NumberLong(7757)
- },
- "properties" : {
- "ASR_SERVICE_KEY" : [
- {
- "vendor" : "NLAB_ASR",
- "vendorType" : "ASR",
- "service" : "MS9",
- "serviceKeyName" : "NLAB_TOKEN",
- "serviceKeyValue" : "************44208fc811ac6097fc18",
- "properties" : null
- }
- ]
- }
- },
- {
- "amount" : {
- "SYNTHESIS_CHAR_COUNT" : NumberLong(0)
- },
- "properties" : {
- "TTS_SERVICE_KEY" : []
- }
- }
- ]
- }
- }
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