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Windows 10 doesn’t natively support HEIC files, but you can enable support by installing a free extension from Microsoft. Here’s how:

Option 1: Install HEIC and HEVC Extensions
1. Open the Microsoft Store.
2. Search for HEIF Image Extensions and install it ([Direct link](https://apps.microsoft.com/store/detail/heif-image-extensions/9PMMSR1CGPWG)).
3. Search for HEVC Video Extensions.
   - The official HEVC Video Extensions from Microsoft costs $0.99 ([Direct link](https://apps.microsoft.com/store/detail/hevc-video-extensions/9NMZLZ57R3T7)).
   - Alternatively, try the "HEVC Video Extensions from Device Manufacturer" (free but may not be available to all users).
4. After installing both, you should be able to open HEIC files using the Windows Photos app.

Option 2: Convert HEIC to JPG/PNG
If you don’t want to install extensions, you can convert HEIC files using:
- Third-party apps: Use free tools like [IrfanView](https://www.irfanview.com/) (with plugins) or [XnView](https://www.xnview.com/).
- Online converters: Websites like [heictojpg.com](https://heictojpg.com/) or [CloudConvert](https://cloudconvert.com/heic-to-jpg) allow you to upload and convert HEIC to JPG/PNG.

Option 3: Use Another Image Viewer
Apps like IrfanView, XnView, and GIMP support HEIC with the right plugins.