client.on("message", (message) => {
 if (message.content.startsWith("$ticket")) {
  if(message.author.id == bannedMembers) return message.channel.send('**Sorry, but You have been banned, so you can\'t use this commmand**').then(msg => {msg.delete(5000)});
   if(message.author.bot) return;
   if(message.channel.type == "dm") return;
      if (!message.guild.roles.exists("name", "Support Team")) return message.channel.send(`I can't find **Support Team** Role`);
      let reason = message.content.split(" ").slice(1).join(" ");
      if(reason !== null){
        y = `${reason}`;
      }else{
        y = "No Reason";
      }
      if (message.guild.channels.exists("name", `ticket-${message.author.username}`)) return message.channel.send(`You have already created a ticket`);
      message.guild.createChannel(`ticket-${message.author.username}`, "text").then(c => {
          let role = message.guild.roles.find("name", "Support Team");
          let role2 = message.guild.roles.find("name", "@everyone");
          c.overwritePermissions(role, {
              SEND_MESSAGES: true,
              READ_MESSAGES: true
          });
          c.overwritePermissions(role2, {
              SEND_MESSAGES: false,
              READ_MESSAGES: false
          });
          c.overwritePermissions(message.author, {
              SEND_MESSAGES: true,
              READ_MESSAGES: true
          });
          message.channel.send(`${message.author.username}, Done Your Ticket has been Created <#${c.id}>`);
          const embed = new Discord.RichEmbed()
              .setColor(0xCF40FA)
              .addField('User: ',`[ ${message.author.username} ]`,true)
              .addField('\nUserID: ', `[ ${message.author.id} ]`, true)
              .addField('\nCMD writed in Channel', `#${message.channel.name}`, true)
              .addField('\nReason: ', `[ ${reason} ]`)
              .setFooter(message.guild.name,message.guild.avatarURL)
              .setTimestamp();
          c.send({
              embed: embed
          });
      }).catch(console.error);
  }

  if (message.content.startsWith("$close")) {
    if (!message.channel.name.startsWith(`ticket-`)) return message.channel.send(`You can't use the close command outside of a ticket channel.`);

   message.channel.send(`Are you sure? You have 10 seconds to delete the channel type **$confirm** to confirm.`)
       .then((m) => {
           message.channel.awaitMessages(response => response.content == '$confirm', {
                   max: 1,
                   time: 10000,
                   errors: ['time'],
               })
               .then((collected) => {
                   message.channel.delete();
               })
               .catch(() => {
                   m.edit('Ticket close timed out, the ticket was not closed.').then(m2 => {
                       m2.delete();
                   }, 3000);
               });
       });
}

});