public function load_contact( $contact_id ) {

        if ( ! $this->params ) {
            $this->get_params();
        }

        $request  = $this->api_url . $this->get_contact_str . $contact_id;
        $response = wp_remote_get( $request, $this->params );

        if ( is_wp_error( $response ) ) {
            return $response;
        }

        $body_json = json_decode( wp_remote_retrieve_body( $response ) );

        $loaded_meta = array();

        if ( ! empty( $body_json->properties ) ) {

            foreach ( $body_json->properties as $field_object ) {

                if ( ! empty( $field_object->subtype ) ) {

                    $loaded_meta[ $field_object->name . '+' . $field_object->subtype ] = $field_object->value;

                } else {

                    $value = '';

                    if ( isset( $field_object->value ) ) {
                        $value = $field_object->value;
                    }

                    $maybe_json = json_decode( $value );

                    if ( json_last_error() === JSON_ERROR_NONE && is_object( $maybe_json ) ) {

                        foreach ( (array) $maybe_json as $key => $value ) {
                            $loaded_meta[ $field_object->name . '+' . $key ] = $value;
                        }
                    } else {

                        // Multi-checkbox (ADDED BY JACK NOV 11th)

                        if ( 'MULTICHECKBOX' == $field_object->field_type && ! empty( $value ) ) {
                            $value = explode( ',', $value );
                        }

                        // END NOV 11th CODE

                        $loaded_meta[ $field_object->name ] = $value;

                    }
                }
            }
        }

        // Fix email fields if no main email is set
        if ( empty( $loaded_meta['email'] ) ) {
            if ( ! empty( $loaded_meta['email+work'] ) ) {
                $loaded_meta['email'] = $loaded_meta['email+work'];
            } elseif ( ! empty( $loaded_meta['email+home'] ) ) {
                $loaded_meta['email'] = $loaded_meta['email+home'];
            }
        }

        // grab list of fields to process
        $user_meta      = array();
        $contact_fields = wp_fusion()->settings->get( 'contact_fields' );

        foreach ( $contact_fields as $field_id => $field_data ) {

            if ( $field_data['active'] == true && isset( $loaded_meta[ $field_data['crm_field'] ] ) ) {
                $user_meta[ $field_id ] = $loaded_meta[ $field_data['crm_field'] ];
            }
        }

        // Set missing fields
        $crm_fields = wp_fusion()->settings->get( 'crm_fields' );

        foreach ( $loaded_meta as $name => $value ) {

            if ( ! isset( $crm_fields['Standard Fields'][ $name ] ) && ! isset( $crm_fields['Custom Fields'][ $name ] ) ) {
                $crm_fields['Custom Fields'][ $name ] = $name;
                wp_fusion()->settings->set( 'crm_fields', $crm_fields );
            }
        }

        return $user_meta;
    }