Thief of Time - Embarrassed

Of course, the girl was an employee, but ... well, Madam Frout wasn't very good at discipline, which was possibly why she'd invented the Method, which didn't require any. She generally relied on talking to people in a jolly tone of voice until they gave in out of sheer embarrassment on her behalf. Miss Susan didn't appear ever to be embarrassed about anything.

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The Thief of Time - p70