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Romanovich

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Aug 11th, 2022
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  1. [2022-08-11 12:59:19]:
  2.  
  3. Invalid response. Try to repeat.
  4.  Body: [{"error":"Couldn't authenticate you"}];
  5.  Headers: [{"url":"https:\/\/awem.zendesk.com\/api\/v2\/tickets\/update_many.json","content_type":"application\/json; charset=utf-8","http_code":401,"header_size":1268,"request_size":322,"filetime":-1,"ssl_verify_result":0,"redirect_count":0,"total_time":0.436124,"namelookup_time":0.044831,"connect_time":0.089044,"pretransfer_time":0.223474,"size_upload":3116,"size_download":37,"speed_download":84,"speed_upload":7146,"download_content_length":37,"upload_content_length":3116,"starttransfer_time":0.223531,"redirect_time":0,"redirect_url":"","primary_ip":"104.16.53.111","certinfo":[],"primary_port":443,"local_ip":"172.27.232.57","local_port":50034,"http_version":3,"protocol":2,"ssl_verifyresult":0,"scheme":"HTTPS","appconnect_time_us":223193,"connect_time_us":89044,"namelookup_time_us":44831,"pretransfer_time_us":223474,"redirect_time_us":0,"starttransfer_time_us":223531,"total_time_us":436124}];
  6.  Payloads: [{"args":"{\"tickets\":[{\"url\":\"https:\\\/\\\/awem.zendesk.com\\\/api\\\/v2\\\/tickets\\\/519021.json\",\"id\":519021,\"external_id\":null,\"via\":{\"channel\":\"mobile_sdk\",\"source\":{\"from\":{},\"to\":{},\"rel\":\"mobile_sdk\"}},\"created_at\":\"2022-08-11T09:29:26Z\",\"updated_at\":\"2022-08-11T09:35:08Z\",\"type\":null,\"subject\":\"Cradle Of Empires (v.7.5.0) Sync Service - GooglePlay\",\"raw_subject\":\"Cradle Of Empires (v.7.5.0) Sync Service - GooglePlay\",\"description\":\"I just need to get into the game to log out of FB, then delete CoE from my device. Then it's Cheers!\",\"priority\":\"high\",\"status\":\"open\",\"recipient\":null,\"requester_id\":393364379259,\"submitter_id\":393364379259,\"assignee_id\":836118261,\"organization_id\":null,\"group_id\":22062812,\"collaborator_ids\":[],\"follower_ids\":[],\"email_cc_ids\":[],\"forum_topic_id\":null,\"problem_id\":null,\"has_incidents\":false,\"is_public\":true,\"due_at\":null,\"tags\":[\"30\",\"7.5.0\",\"android\",\"coem\",\"country_3\",\"game_name_coem\",\"gl_3_coem\",\"googleplay\",\"issue\",\"killer_whale_coem\",\"lm-q630\",\"sdk\",\"slack_notified\",\"vip_customer\"],\"custom_fields\":[{\"id\":24010812,\"value\":null},{\"id\":23974612,\"value\":null},{\"id\":23974622,\"value\":null},{\"id\":24020881,\"value\":\"Cradle Of Empires\"},{\"id\":360020096080,\"value\":\"game_name_coem\"},{\"id\":28315829,\"value\":\"googleplay\"},{\"id\":28465385,\"value\":null},{\"id\":360013294240,\"value\":null},{\"id\":6509852198034,\"value\":null},{\"id\":33760289,\"value\":null},{\"id\":33882425,\"value\":null},{\"id\":34004289,\"value\":null},{\"id\":34046285,\"value\":\"5.25\"},{\"id\":33761149,\"value\":null},{\"id\":360004604134,\"value\":null},{\"id\":360004604154,\"value\":\"SupportID: 5966ed28d4efeb53\\nAwem id: 077738c4-75a1-416a-b8a8-97a511199495\\nGame Version: 7.5.0\\nPrevious Game Version: 7.4.0\\nIssue Type: Issue\\nOS Version: 30\\nDevice: LM-Q630\\nUserSyncID: us-east-1:b496f889-0c1e-4707-bc78-81fbee37cbbc\\n\\nFacebook Username: Ellen Hancke\"},{\"id\":360008721433,\"value\":\"LM-Q630\"},{\"id\":360023442673,\"value\":\"\\ud83d\\udcb0\"},{\"id\":360020151100,\"value\":\"7.5.0\"},{\"id\":360020151120,\"value\":\"30\"}],\"satisfaction_rating\":{\"score\":\"unoffered\"},\"sharing_agreement_ids\":[],\"fields\":[{\"id\":24010812,\"value\":null},{\"id\":23974612,\"value\":null},{\"id\":23974622,\"value\":null},{\"id\":24020881,\"value\":\"Cradle Of Empires\"},{\"id\":360020096080,\"value\":\"game_name_coem\"},{\"id\":28315829,\"value\":\"googleplay\"},{\"id\":28465385,\"value\":null},{\"id\":360013294240,\"value\":null},{\"id\":6509852198034,\"value\":null},{\"id\":33760289,\"value\":null},{\"id\":33882425,\"value\":null},{\"id\":34004289,\"value\":null},{\"id\":34046285,\"value\":\"5.25\"},{\"id\":33761149,\"value\":null},{\"id\":360004604134,\"value\":null},{\"id\":360004604154,\"value\":\"SupportID: 5966ed28d4efeb53\\nAwem id: 077738c4-75a1-416a-b8a8-97a511199495\\nGame Version: 7.5.0\\nPrevious Game Version: 7.4.0\\nIssue Type: Issue\\nOS Version: 30\\nDevice: LM-Q630\\nUserSyncID: us-east-1:b496f889-0c1e-4707-bc78-81fbee37cbbc\\n\\nFacebook Username: Ellen Hancke\"},{\"id\":360008721433,\"value\":\"LM-Q630\"},{\"id\":360023442673,\"value\":\"\\ud83d\\udcb0\"},{\"id\":360020151100,\"value\":\"7.5.0\"},{\"id\":360020151120,\"value\":\"30\"}],\"followup_ids\":[],\"brand_id\":173221,\"allow_channelback\":false,\"allow_attachments\":true,\"result_type\":\"ticket\"}]}"}];
  7. Token: [elena.rutskaya@awem.com/token:xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx;
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