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- Hello,
- It doesn't look like you're getting the best from your wireless connection, so we'd like to help you make it better.
- How to improve your connection
- Lots of things can affect wireless performance around your home; from where your Hub is positioned, to the thickness of your walls. Have a look at bt.com/help/wireless to find out how best to set everything up.
- There are other ways to give your wireless signal a boost too, like using wireless extenders. Read more about them at bt.com/shop/extenders
- And if you've got any other questions about your broadband, you'll find all the help you need at bt.com/help/broadband
- How do we know you're not getting the best connection?
- We want to make sure you're getting the best from your BT services so we recently checked the data from your BT Home Hub to see how well everything's working and saw that you might not be getting the best wireless connection to some of your devices. Don't worry, we can't see what you're using the internet for – only how well it's working.
- Thanks for choosing BT.
- Libby Barr
- Managing Director, Customer Care
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