Ticket1-3

$nomention
$if[$checkContains[$message;tkt_mdl_o-]==true]
$optOff[
$var[index;$replaceText[$message;tkt_mdl_o-;;1]]
$newModal[tkt_actop-$replaceText[$var[index];-;~;-1];What do you need?]
$addTextInput[subject;paragraph;Ticket Subject;1;200;no;;You can include a resume of why you are opening this ticket here! You can also leave it empty.]
]
$endif
$if[$checkContains[$customID;tkt_mdl_op-]==true]
$optOff[
$var[index;$replaceText[$customID;tkt_mdl_op-;1;-1]]
$newModal[tkt_actop-$replaceText[$var[index];-;~;-1];What do you need?]
$addTextInput[subject;paragraph;Ticket Subject;1;200;no;;You can include a resume of why you are opening this ticket here! You can also leave it empty.]
]
$endif
$if[$customID==tkt_pnlact_mdl_delete-$authorID]
$newModal[tkt_pnlact_delete-$authorID;Delete an existing panel]
$addTextInput[panelid;short;Panel ID;1;1;yes;;ID here (ex. "2")]
$endif