API tools faq
paste
Advertisement
ChloeRed

Just Eat

ChloeRed
Nov 10th, 2015
2,266
0
Never
Add comment
Not a member of Pastebin yet? Sign Up, it unlocks many cool features!
text 2.60 KB | None | 0 0
raw download clone embed print report
  1. Chloe Cresswell
  2. You have sent me 2 emails regarding scam emails.
  3. Chat started
  4. Please wait for an agent. There are currently 4 visitor(s) waiting to be served.
  5. Sheena joined the chat
  6. Sheena
  7. Hi there, you're through to Sheena.
  8. There are emails being sent out that claim they are from JUST-EAT asking you to do a survey to get credit, please do not take this survey as it is not from JUST-EAT
  9. Chloe Cresswell
  10. Right.. and why are you sending them to me?
  11. Given I am not a just eat customer?
  12. I am pretty annoyed that you seem to have retained my details even after I closed the account over 6 months ago. I will be reporting you to the ICO for this failure in your data protection.
  13. Sheena
  14. I am sorry you feel this way, if you do not want to receive emails please click the unsubscribe button at the bottom of them and we will remove you from the mailing list
  15. Chloe Cresswell
  16. You can no unsubscribe, there is no unsubscrbe button, it says to log into your account to change the settings.
  17. There is no account to change the settings in.
  18. You have contacted me as a "customer", even though the account was deleted over 6 months ago, you have no permission to contact myself this way, esp calling me a customer.
  19. You have proved you haven't removed my details from your system. This I, and ICO will consider a data protection issue, and I will be reporting Just Eat for breaking the Data Protection Act.
  20. Sheena
  21. I am sorry you feel this way, however it may be that you are still on the mailing list which is why we have contacted you as a customer.
  22. I have checked the email address you have given me and no account has come up for it, which means it has been deleted
  23. Chloe Cresswell
  24. So why are you emailing me>
  25. You have emailed chloe.cresswell@raccoons.co.uk and chloe@raccoons.co.uk.
  26. Both emails say "This is a service message. If you wish to unsubscribe from marketing communications please opt out via your JUST EAT account."
  27. As there is no account, I can not do this, which means you have decided to keep my emails on your systems even after the account has been deleted. This is a DPA issue, and I am reporting yourselves to the ICO at the moment.
  28. Sheena
  29. chloe@raccoons.co.uk does have an account with JUST-EAT, however chloe.cresswell@raccoons.co.uk does not, I will get this sent up to our marketing department to get this looked into
  30. Chloe Cresswell
  31. I do not have a just eat account with chloe@raccoons.co.uk. I closed my account months ago because your service has turned to rubbish.
  32. Sheena
  33. I am sorry you feel that it has, I will get this up to marketing to get it looked into Chloe, at the moment this is all that I can do for you
Advertisement
Add Comment
Please, Sign In to add comment
Advertisement
Public Pastes
Advertisement
We use cookies for various purposes including analytics. By continuing to use Pastebin, you agree to our use of cookies as described in the Cookies Policy.  OK, I Understand
Not a member of Pastebin yet?
Sign Up, it unlocks many cool features!