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- Charles D.: Hi, my name is Charles D.. How may I help you?
- Mr.Joe Pimpin: hey
- Mr.Joe Pimpin: id like to ask how someone else has my gamertag
- Mr.Joe Pimpin: hello?
- Charles D.: I see, Mr.Joe. I'd be happy to look into this for you today.
- Mr.Joe Pimpin: okay. Cuz im mad, someone else has the same name as me
- Mr.Joe Pimpin: and i want to be different
- Charles D.: Please provide the following to confirm the *exact* account you need assistance with?
- - First and Last Name on account
- - Sign-In ID (email address)
- - Online ID
- Mr.Joe Pimpin: look> http://img812.imageshack.us/img812/968/2lih.png
- Mr.Joe Pimpin: see i dont understand?!
- Charles D.: I do apologize for any inconveince this may be. Our network won't allow use to view 3rd party links.
- Mr.Joe Pimpin: [IMG] http://img812.imageshack.us/img812/968/2lih.png[/IMG]
- Mr.Joe Pimpin: dang
- Mr.Joe Pimpin: i tried
- Mr.Joe Pimpin: my name:
- Mr.Joe Pimpin: My Name:
- Mr.Joe Pimpin: sorry
- Charles D.: No problem.
- Mr.Joe Pimpin: PSN: GoochyMayne, Email: (HIDDEN FOR MY PROTECTION), Name: (HIDDEN FOR MY PROTECTION)
- Mr.Joe Pimpin: plz help me, i dont understand why 3 ppl have my name
- Mr.Joe Pimpin: please look> http://img812.imageshack.us/img812/968/2lih.png
- Communication with the Oracle RightNow CX Cloud Service Chat service has been lost. Please wait while attempts are made to restore the connection.
- Disconnection in 600 seconds.
- Connection resumed.
- Charles D.: I'm sorry again we can't view 3rd party links.
- Mr.Joe Pimpin: its not 3rd party, its me and you
- Mr.Joe Pimpin: theirs no party here?
- Mr.Joe Pimpin: where's the drinks?
- Mr.Joe Pimpin: just please help
- Mr.Joe Pimpin: charles
- Mr.Joe Pimpin: dude
- Charles D.: Unfortunately, it appears that the Sign-In ID (e-mail address) and Online ID you provided do not match. Can you double-check the information you provided is accurate (e.g., spelling, etc.)?
- File attachment upload has started.
- The file 2lih.png (46.81KB) was received.
- Mr.Joe Pimpin: okay now look
- Charles D.: What is this a picture of?
- Mr.Joe Pimpin: Well look
- Charles D.: I did look.
- Mr.Joe Pimpin: Obviously of more ppl having my name
- Mr.Joe Pimpin: theyre steeling mey name
- Charles D.: What game are you playing?
- Mr.Joe Pimpin: Sony, ps3, mw3
- File attachment upload has started.
- The file q6be.png (65.45KB) was received.
- Mr.Joe Pimpin: im talking with the administrator atm
- Mr.Joe Pimpin: he says that if i give him my money, he will give my account info back
- Mr.Joe Pimpin: Should i pay him?
- Mr.Joe Pimpin: Charles
- Charles D.: Please understand Sony Computer Entertainment America will never ask you for your password. We offer these guidelines for safe gaming to keep your account private and secure:
- - NEVER share your account with anyone, especially online (in-game, via chat, or email)
- - Select a strong password (include letter, numbers, and symbols)
- - Be sure to log off from your account anytime you use a PlayStation product that is not yours
- Mr.Joe Pimpin: i dont
- Mr.Joe Pimpin: and my password is SECURER THAN ANYONES... its : MyL337Pa$sw0rd121
- Charles D.: I didn't ask for your password as I just explained.
- Mr.Joe Pimpin: see, my account is secure
- Mr.Joe Pimpin: so is he going to give my account back
- Mr.Joe Pimpin: he says if i dont pay, he will make more of my name :(
- Mr.Joe Pimpin: and i want my name
- Mr.Joe Pimpin: Charles
- Mr.Joe Pimpin: im going to report you for bad service :(
- Charles D.: I realize how important this is to you. The PSN account information for this Online ID *(HIDDEN FOR MY PROTECTION)* has never been changed. We would need you to provide the correct email address for the account.
- Mr.Joe Pimpin: why is their so many then
- Mr.Joe Pimpin: i show u picture
- Mr.Joe Pimpin: u seen
- Mr.Joe Pimpin: explain how they have my name
- Mr.Joe Pimpin: or get someone who can
- Charles D.: Please rest assured, we can still assist you with your request through our phone support by verifying additional information with an Account Specialist to help you regain access to your account.
- Our phone support is available from 6:00AM to 10:00PM Pacific Time, 7 days a week at 1-800-345-7669.
- Mr.Joe Pimpin: NOOOOOOOOOOOOOO
- Mr.Joe Pimpin: U are lazy
- Mr.Joe Pimpin: and take forever to respond
- Mr.Joe Pimpin: i want my account back
- Charles D.: Please provide the correct Sign-In ID and Online ID to match in order to process a password reset.
- Mr.Joe Pimpin: omgosh
- Mr.Joe Pimpin: noob
- Mr.Joe Pimpin: EMAIL: (HIDDEN FOR MY PROTECTION)
- Mr.Joe Pimpin: PSN: GoochyMayne
- Charles D.: This email address *(HIDDEN FOR MY PROTECTION)* is not registered for any PSN account. The account with the Online ID the information has never been changed.
- Mr.Joe Pimpin: sorry wrong acc
- Mr.Joe Pimpin: EMAIL: (HIDDEN FOR MY PROTECTION)
- Mr.Joe Pimpin: PSN: GoochyMayne
- Charles D.: It looks like everything matches up and I can reset your password for you now. Is your Sign-In ID a *valid* email address?
- Mr.Joe Pimpin: no :(
- Mr.Joe Pimpin: thats why im scared
- Mr.Joe Pimpin: They all have my accounts somehow
- Charles D.: If you do not have access to this current email inbox, please send me a different email address which you can access so I can send you the password reset link.
- Please make sure that the email you provide is NOT currently being used with another PSN account.
- Charles D.: Also I am going to need the model and serial number of your console. Please turn your PS3 around and look for the white barcode label located on the back of your unit. Please give me all of the numbers located on that label beginning with the letter "C"or "A".
- Mr.Joe Pimpin: i cant... i dropped my ps3 in a bucket of water
- Mr.Joe Pimpin: and it doesnt have a serial anymore
- Mr.Joe Pimpin: STOP LISTENING!
- Mr.Joe Pimpin: And RESPOND
- Charles D.: In order to change the email address so you can get the password reset email. We need to get the serial number of the system. Without the system barcode, Please rest assured, we can still assist you with your request through our phone support by verifying additional information with an Account Specialist to help you regain access to your account.
- Our phone support is available from 6:00AM to 10:00PM Pacific Time, 7 days a week at 1-800-345-7669.
- Mr.Joe Pimpin: Charles
- Charles D.: I can understand why this is upsetting. However you would need to call in to get this resolved with an Account Specialist.
- Mr.Joe Pimpin: can u give me your account?
- Mr.Joe Pimpin: i promise i will only play on it tonight
- Charles D.: I'm sorry we don't support game sharing.
- Charles D.: Is there anything else I can assist you with today?
- Mr.Joe Pimpin: nigga
- Mr.Joe Pimpin: who said game sharing
- Mr.Joe Pimpin: i just want a new acc
- Mr.Joe Pimpin: but actually, on the low... could you gameshare me assassins creed black flag?
- Mr.Joe Pimpin: i wont tell
- Charles D.: I hope I have assisted you with your questions today. I will be disconnecting this chat session. Thanks for contacting PlayStation Chat Support.
- Mr.Joe Pimpin: no
- Charles D. has disconnected.
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