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BaSs_HaXoR

PSN Reporting gone wrong :p Thanks Charles

Feb 17th, 2014
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  1. Charles D.: Hi, my name is Charles D.. How may I help you?
  2. Mr.Joe Pimpin: hey
  3. Mr.Joe Pimpin: id like to ask how someone else has my gamertag
  4. Mr.Joe Pimpin: hello?
  5. Charles D.: I see, Mr.Joe. I'd be happy to look into this for you today.
  6. Mr.Joe Pimpin: okay. Cuz im mad, someone else has the same name as me
  7. Mr.Joe Pimpin: and i want to be different
  8. Charles D.: Please provide the following to confirm the *exact* account you need assistance with?
  9.  
  10. - First and Last Name on account
  11. - Sign-In ID (email address)
  12. - Online ID
  13. Mr.Joe Pimpin: look> http://img812.imageshack.us/img812/968/2lih.png
  14. Mr.Joe Pimpin: see i dont understand?!
  15. Charles D.: I do apologize for any inconveince this may be. Our network won't allow use to view 3rd party links.
  16. Mr.Joe Pimpin: [IMG] http://img812.imageshack.us/img812/968/2lih.png[/IMG]
  17. Mr.Joe Pimpin: dang
  18. Mr.Joe Pimpin: i tried
  19. Mr.Joe Pimpin: my name:
  20. Mr.Joe Pimpin: My Name:
  21. Mr.Joe Pimpin: sorry
  22. Charles D.: No problem.
  23. Mr.Joe Pimpin: PSN: GoochyMayne, Email: (HIDDEN FOR MY PROTECTION), Name: (HIDDEN FOR MY PROTECTION)
  24. Mr.Joe Pimpin: plz help me, i dont understand why 3 ppl have my name
  25. Mr.Joe Pimpin: please look> http://img812.imageshack.us/img812/968/2lih.png
  26. Communication with the Oracle RightNow CX Cloud Service Chat service has been lost. Please wait while attempts are made to restore the connection.
  27. Disconnection in 600 seconds.
  28. Connection resumed.
  29. Charles D.: I'm sorry again we can't view 3rd party links.
  30. Mr.Joe Pimpin: its not 3rd party, its me and you
  31. Mr.Joe Pimpin: theirs no party here?
  32. Mr.Joe Pimpin: where's the drinks?
  33. Mr.Joe Pimpin: just please help
  34. Mr.Joe Pimpin: charles
  35. Mr.Joe Pimpin: dude
  36. Charles D.: Unfortunately, it appears that the Sign-In ID (e-mail address) and Online ID you provided do not match. Can you double-check the information you provided is accurate (e.g., spelling, etc.)?
  37. File attachment upload has started.
  38. The file 2lih.png (46.81KB) was received.
  39. Mr.Joe Pimpin: okay now look
  40. Charles D.: What is this a picture of?
  41. Mr.Joe Pimpin: Well look
  42. Charles D.: I did look.
  43. Mr.Joe Pimpin: Obviously of more ppl having my name
  44. Mr.Joe Pimpin: theyre steeling mey name
  45. Charles D.: What game are you playing?
  46. Mr.Joe Pimpin: Sony, ps3, mw3
  47. File attachment upload has started.
  48. The file q6be.png (65.45KB) was received.
  49. Mr.Joe Pimpin: im talking with the administrator atm
  50. Mr.Joe Pimpin: he says that if i give him my money, he will give my account info back
  51. Mr.Joe Pimpin: Should i pay him?
  52. Mr.Joe Pimpin: Charles
  53. Charles D.: Please understand Sony Computer Entertainment America will never ask you for your password. We offer these guidelines for safe gaming to keep your account private and secure:
  54.  
  55. - NEVER share your account with anyone, especially online (in-game, via chat, or email)
  56. - Select a strong password (include letter, numbers, and symbols)
  57. - Be sure to log off from your account anytime you use a PlayStation product that is not yours
  58. Mr.Joe Pimpin: i dont
  59. Mr.Joe Pimpin: and my password is SECURER THAN ANYONES... its : MyL337Pa$sw0rd121
  60. Charles D.: I didn't ask for your password as I just explained.
  61. Mr.Joe Pimpin: see, my account is secure
  62. Mr.Joe Pimpin: so is he going to give my account back
  63. Mr.Joe Pimpin: he says if i dont pay, he will make more of my name :(
  64. Mr.Joe Pimpin: and i want my name
  65. Mr.Joe Pimpin: Charles
  66. Mr.Joe Pimpin: im going to report you for bad service :(
  67. Charles D.: I realize how important this is to you. The PSN account information for this Online ID *(HIDDEN FOR MY PROTECTION)* has never been changed. We would need you to provide the correct email address for the account.
  68. Mr.Joe Pimpin: why is their so many then
  69. Mr.Joe Pimpin: i show u picture
  70. Mr.Joe Pimpin: u seen
  71. Mr.Joe Pimpin: explain how they have my name
  72. Mr.Joe Pimpin: or get someone who can
  73. Charles D.: Please rest assured, we can still assist you with your request through our phone support by verifying additional information with an Account Specialist to help you regain access to your account.
  74.  
  75. Our phone support is available from 6:00AM to 10:00PM Pacific Time, 7 days a week at 1-800-345-7669.
  76.  
  77. Mr.Joe Pimpin: NOOOOOOOOOOOOOO
  78. Mr.Joe Pimpin: U are lazy
  79. Mr.Joe Pimpin: and take forever to respond
  80. Mr.Joe Pimpin: i want my account back
  81. Charles D.: Please provide the correct Sign-In ID and Online ID to match in order to process a password reset.
  82. Mr.Joe Pimpin: omgosh
  83. Mr.Joe Pimpin: noob
  84. Mr.Joe Pimpin: EMAIL: (HIDDEN FOR MY PROTECTION)
  85. Mr.Joe Pimpin: PSN: GoochyMayne
  86. Charles D.: This email address *(HIDDEN FOR MY PROTECTION)* is not registered for any PSN account. The account with the Online ID the information has never been changed.
  87. Mr.Joe Pimpin: sorry wrong acc
  88. Mr.Joe Pimpin: EMAIL: (HIDDEN FOR MY PROTECTION)
  89. Mr.Joe Pimpin: PSN: GoochyMayne
  90. Charles D.: It looks like everything matches up and I can reset your password for you now. Is your Sign-In ID a *valid* email address?
  91. Mr.Joe Pimpin: no :(
  92. Mr.Joe Pimpin: thats why im scared
  93. Mr.Joe Pimpin: They all have my accounts somehow
  94. Charles D.: If you do not have access to this current email inbox, please send me a different email address which you can access so I can send you the password reset link.
  95.  
  96. Please make sure that the email you provide is NOT currently being used with another PSN account.
  97. Charles D.: Also I am going to need the model and serial number of your console. Please turn your PS3 around and look for the white barcode label located on the back of your unit. Please give me all of the numbers located on that label beginning with the letter "C"or "A".
  98. Mr.Joe Pimpin: i cant... i dropped my ps3 in a bucket of water
  99. Mr.Joe Pimpin: and it doesnt have a serial anymore
  100. Mr.Joe Pimpin: STOP LISTENING!
  101. Mr.Joe Pimpin: And RESPOND
  102. Charles D.: In order to change the email address so you can get the password reset email. We need to get the serial number of the system. Without the system barcode, Please rest assured, we can still assist you with your request through our phone support by verifying additional information with an Account Specialist to help you regain access to your account.
  103.  
  104. Our phone support is available from 6:00AM to 10:00PM Pacific Time, 7 days a week at 1-800-345-7669.
  105.  
  106. Mr.Joe Pimpin: Charles
  107. Charles D.: I can understand why this is upsetting. However you would need to call in to get this resolved with an Account Specialist.
  108. Mr.Joe Pimpin: can u give me your account?
  109. Mr.Joe Pimpin: i promise i will only play on it tonight
  110. Charles D.: I'm sorry we don't support game sharing.
  111. Charles D.: Is there anything else I can assist you with today?
  112. Mr.Joe Pimpin: nigga
  113. Mr.Joe Pimpin: who said game sharing
  114. Mr.Joe Pimpin: i just want a new acc
  115. Mr.Joe Pimpin: but actually, on the low... could you gameshare me assassins creed black flag?
  116. Mr.Joe Pimpin: i wont tell
  117. Charles D.: I hope I have assisted you with your questions today. I will be disconnecting this chat session. Thanks for contacting PlayStation Chat Support.
  118. Mr.Joe Pimpin: no
  119. Charles D. has disconnected.
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