gigafail

Dear Mr Achkaynpgm,

We are contacting you because, right now, your server at Giga-International is responsible for a massive network disturbance since it is the target of an extremely large network attack.

This disturbance does not only create problems for the availability of your server but also for many other servers owned by other customers. It is strictly forbidden by our ToS. This is no minor incident, but a major disruption of the network. For us, as a service provider, it is essential to guarantee the stability of our entire network.

Please note that coping with this problem has taken a lot of effort. Serious damage has been caused by the network interruptions, a lot of our customers have been affected. Our technical support team is concentrated on getting the affected network sections up and running again. Our support team has to handle a massive number of complaints. Our entire team is forced to focus on this issue instead of continuing with regular work. All this has been caused by your server.

Taking all the above mentioned facts into consideration, there is, unfortunately, only one last consequence: We hereby inform you that we exercise our right to terminate the contract with immediate effect.

We do not ask for compensation for the damages you have caused. Access to your server has  been suspended.

We will refund your payment for the current month and your balance in the total amount of 112,09 EUR to an account of your choice. Please inform us about the account details so that the payback can be arranged immediately.

Furthermore, we can try to boot a rescue system (like a live CD) for you. Through it, you will be able to access the system, and save all required data. This requires basic Linux knowledge. Please let us know if you wish to have the rescue system booted. Please also note that, once it has been booted, you may not exit the rescue system under any circumstances.

Thank you very much for your understanding. We regret the end of our business relationship and wish you all the best to find another provider.

If you have any questions or need help, please do not hesitate to contact us.

--
Best regards,