Virgin

Notification of Planned Work

Hi there,

We need to let you know about some maintenance work that will be taking place on our network, as detailed below.

Customer Name
Date of Issue 	25/09/2018
Planned Work Ref 	C00965692
Planned Work Start (Local UK): 	18/10/2018 09:00
Planned Work End (Local UK): 	18/10/2018 15:00

Impact: There will be a loss of service at some point during the timeframe stated above whilst we complete the maintenance work.

The service outage should only last for up to 30 minutes; however a 6 hour timeframe has been given in the event of any unforeseen circumstances.
This planned work is required to complete UPIC INSTALL & FAILOVER TEST at YORK and HARROGATE.

The following products will be impacted:

Loss of Service

Service
Reference
Duration                          30 Mins


If you have any questions, please call our Business Customer Care team on 0800 052 0800 and they'll be happy to help. Alternatively, you can get in touch with them via www.virginmediabusiness.co.uk/customerservices, selecting "Technical Support" from the drop-down menu when prompted.

Kind regards,

Change Management
Virgin Media Business