ticketcreate.js

const Discord = require('discord.js');
const config = require('../../config.json');
const randomString = require('random-string');

module.exports.run = async (bot, message, args) => {
    // ID van de categorie van de tickets.
    const categoryId = "691192396276432946";

        const client = message.client;
        // command starts here
        message.delete();
        let topic = args.join(" ");

        let nums = randomString({
            length: 3,
            numeric: true,
            letters: false,
            special: false,
        });
        let num = randomString({
            length: 3,
            numeric: true,
            letters: false,
            special: false,
        });
        let id = nums.toString().substr(0, 3) + num;
        let chan = `ticket♯${id}`;
        if (message.guild.channels.cache.find(x => x.name === chan)) {
            if (config.useEmbeds) {
                const err1 = new Discord.MessageEmbed()
                    .setColor("#E74C3C")
                    .setDescription(`:x: You already have an open ticket.`)
                return message.channel.send(err1)
            } else {
                message.channel.send(`:x: You already have an open ticket.`)
            }

        };

        message.guild.channels.create(`ticket♯${id}`, {
            type: 'text'
        }).then(async c => {
            c.setParent(categoryId);


            c.overwritePermissions(message.guild.defaultRole, {
                VIEW_CHANNEL: false,
                SEND_MESSAGES: false
            })
            c.overwritePermissions(message.member, {
                VIEW_CHANNEL: true,
                SEND_MESSAGES: true
            })
            c.setTopic(`${message.author} | ${topic}`);
            if (config.tagHereOnly) {
                await c.send(`${message.author}, a user has created a new ticket.\n`);
            };

            if (config.ticketImage) {
                var embedCreateTicket = new Discord.MessageEmbed()
                .setAuthor('Master [Code-Docs] Support Server', 'https://thumbs.gfycat.com/DeliciousJoyfulAustralianshelduck-max-1mb.gif')
                //.setAuthor(`Ticket♯${id}` , 'https://thumbs.gfycat.com/DeliciousJoyfulAustralianshelduck-max-1mb.gif')
                .setColor("#1f264d")
                .setTitle(`Ticket♯${id}`)
                .setDescription(`yout ticket has been created with [Ticket♯${id}]`, topic)
                .setFooter("Your ticket has been created Succesfully!!!!")
                .setTimestamp()

                c.send(embedCreateTicket)({
                    files: [`../image.png`]
                })
            } else {
                var embedCreateTicket = new Discord.MessageEmbed()
                .setAuthor('Master [Code-Docs] Support Server', 'https://thumbs.gfycat.com/DeliciousJoyfulAustralianshelduck-max-1mb.gif')
                //.setAuthor(`Ticket♯${id}` , 'https://thumbs.gfycat.com/DeliciousJoyfulAustralianshelduck-max-1mb.gif')
                .setColor("#1f264d")
                .setTitle(`Ticket♯${id}`)
                .addField(`yout ticket has been created with [Ticket♯${id}]`, topic)
                .setFooter("Your ticket has been created Succesfully!!!!")
                .setTimestamp()

                c.send(embedCreateTicket)
            }

            const created = new Discord.MessageEmbed()
                .setColor("#1f264d")
                .setDescription(`Your ticket **Ticket♯${id}** has been created.\nPlease read the information sent and follow any instructions given.`)
                .setTimestamp();
                message.channel.send(created).then(message => message.delete(2000));

                message.delete()

            // const welcome = new Discord.MessageEmbed()
            //     .setColor("#1f264d")
            //  .setDescription(`**Ticket topic:** \`${topic}\`\n\n${config.ticketText}`)
            //     message.channel.send(welcome);

            // if (config.useEmbeds) {
            //  message.channel.send(created)
            //     let w = await channel.send(welcome);
            // } else {
            //  message.channel.send(`Your ticket (Ticket♯${id}) has been created.\nPlease read the information sent and follow any instructions given.`)
            //  let c = await channel.send(`**Ticket topic:** \`${topic}\`\n\n${config.ticketText}`);

            // }
        })
}

module.exports.config = {
    name: "ticket-create-2",
    description: 'Create a new ticket',
    usage: '<brief description>',
    aliases: ["new"],
    example: 'new I found an error',
    accessableby: "Members",
    args: true,
    guildOnly: true,
}